People are more likely to listen to someone speaking confidently than someone speaking accurately without confidence. Which is a big shame for those that have something of value to say... View Article
Learning and development.
“When your manager cancels your one to one meeting, the underlying message is that the other task or thing that they feel needs to be urgently addressed is more important... View Article
Has anyone else made the mistake of assuming that some choices will be straightforward? “I’d like a latte please” “What size would you like, small, medium or bucket size?” “Small, thanks”... View Article
Getting the best of both worlds Much of our time is spent with colleagues at work, and so it would seem sensible to create a harmonious environment with minimal conflict. Certainly there are times to... View Article
Germany and Australia have taken the lead in trialling ground traffic lights in the hope that those unable to prise their eyes away from their phones whilst walking will manage to restrain... View Article
Are your days whizzing by with barely a moment to catch your breath? Going through the motions at work? Happy with how your work and life are integrating? Ironically, when... View Article